
The final day of the
Practitioner Accreditation and certification module comprises a number
of coaching practice sessions. The purpose of this article to help you
get the very best out of your certification day.
The exact number depends on how many delegates there are on the course
and it’s usually about six.
For each session you’ll be told who you are working with and the pairs
are drawn up on a random rotation so that everyone has an equal share of
being practitioner and client, and everyone works with someone different
each time.
In order to give you as much high quality practice as possible, the
timing of this last day is very important. The session start times will
be displayed on the flipchart in the room and at the start of each
session you’ll be told when to be back in the room. The trainers will
walk round and gently let you know when you have five minutes left so
that you can gently close the session.
It’s easy to get wrapped up in these sessions and want to carry on all
day with one person. If you don’t stick to the times given, you are
denying yourself the quality practice that you need in order to fully
integrate the skills you’ve learned throughout the course.
It’s very common that at the start of the day, delegates have an armful
of tools and techniques that they know how to use, but they don’t how to
choose. This is one of the key outcomes of the day. As you work through
the sessions, you will probably find yourself talking much less and
listening much more. Remembering that the client will tell you
everything you need to know in the first few sentences, you’ll soon find
that listening to the client and getting a sense of the structure of the
problem or situation will give you all the information you need to
choose a tool.
Everyone finds the practice sessions very demanding and rewarding and
the format has proven to be an excellent way to complete the course.
It’s worth remembering that the techniques will be less effective if you
concentrate only on the technique. It’s best to think about how you’ll
use the whole time to deliver the technique more elegantly. Here’s a
simple process you can use if you need to:
1. State - Choose a resourceful state
2. Rapport - Get into rapport
3. Outcomes - Set a direction
4. Questions - Explore the problem
5. Intervention - The technique!
6. Future pace - Create a future where the problem is solved
7. Test - Check to make sure the intervention worked
Here’s some more specific to help you get the most out of the sessions:
Client
As a client, you have the opportunity to work on some issues that are
really important to you. You may have a fear that you want to tackle or
a problem to solve. Many people who come to the Practitioner course are
running their own businesses - or thinking about it – and this is an
ideal opportunity to do some serious planning with the help of a
talented group of coaches.
Therefore, you should spend some time planning the issues or
opportunities you are going to explore during the sessions so that you
can get the most value from the time. You will learn as much about the
process as the client as you will as the practitioner, so both roles are
equally important.
Practitioner
At first, many people find they are so busy thinking about which
technique to use that they miss what the client tells them. After a
while, they find that spending at least half the time just listening and
exploring the issue is time well spent.
As a Practitioner, perhaps your most important job is to maintain an
outcome oriented state. You can use all of your rapport skills to lead
your client and in many cases, all the Practitioner has to do is sit
there and look confident while the client finds their own solution!
Remember that the tools and techniques are each built around a
particular structure, so by exploring the structure of the problem,
you’ll easily be able to choose the most appropriate technique.
Here are a few examples of tools and techniques that you can use:
Outcomes - Find out what the client wants
Six step reframe - All, particularly big behaviour changes
Stalking - To ‘big’ or repetitive behaviours, or for fast changing
behaviours
Swish - For fast changing behaviours (e.g. habits)
Timeline - To explore a future decision, set goals or resolve old issues
Anchoring - To capture useful states or integrate states
Pattern interrupt - To stop the client from descending into a problem
state
Trance - To help the client explore in a relaxed way, free from
distractions
Rapport - To open communication to verbally and non-verbally guide the
client towards the desired outcome
Meta model - To explore a problem arising from insufficient information
Future pace - Too test and increase the opportunity for change
Beliefs - Just believe your client can change and see what happens!
Modelling - Model the problem, elicit a strategy and change if necessary
Storytelling - Use a simple story to change state or move to the desired
outcome
Sub modalities - Elicit sub modalities of problem state, then move to
desired state
Fast phobia cure - For any dissociation situation
There may be times when you get stuck and don’t know where to go next -
that’s fine. It often happens as a result of the Practitioner thinking
about the technique, running through the technique and then not having
planned to do afterwards. Here are some ideas for what you can say or
ask when you get stuck. Asking a question or positively reflecting your
clients behaviour gives you time to think:
That's right
What would be a good outcome for you from this?
What does this do for you?
What would you like to do next?
Finally, and perhaps most importantly, the practice sessions are not a
test. There is no right or wrong course of action and what the trainers
are looking for is that you are able to help the client move in the
general direction they want to go. We don’t really care if a technique
appears to work or not – they don’t always work for us! What we’re most
interested in seeing is you acting in the interests of your client,
maintaining your state and making the most of the opportunity to develop
your skills.